Bronson Family Medicine - The Groves at 6938 Elm Valley Drive Suite 101 in Kalamazoo, Michigan

Customer Reviews about Bronson Family Medicine - The Groves

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  After my former GP dropped my insurance, I had to find a new doctor. I gave Dr. Unterseher at The Groves a try and am beyond pleased. The facilities are very clean and everyone there is friendly, helpful, and informative. Dr. U has done a great job of helping me adjust my medications for the best results with the fewest side effects. I am relieved that I don't need to keep searching for a doctor that I like and trust.
  October 31, 2017

  by Sara Weyenberg
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  I only came here because my doctor moved his whole practice here. My nurse practitioner never went with him, and I was never ever scheduled with my actual doctor. He retired a year later. This is one of those offices that will try to get you in and out without properly hearing you out or making you feel like a person. Now the only thing I go for is the depo shot. I got it from a nurse last week but instead of scheduling my next one, the nurse handed me a calendar and told me to call. Then, two days later I get a call from my pharmacy and find out that they have this shot prescription ready for me. You can imagine my confusion- I had just gotten it done in office and no one mentioned a word of this to me. I also have IBS with constipation and was prescribed a medication for diarrhea instead. I only knew because I did my own research on the prescription. I had to call and tell them that they prescribed the wrong medication. They never got back to me. I had to find out from my pharmacy that there was a new medication waiting. I am also against their attendance policy. I missed two appointments due to my health condition that they were "treating" and I got a letter saying that I could be dismissed after the third one. I almost went down there that day and asked for my records back. Another issue I have is that I had bloodwork done in January 2016 but they cancelled the Celiac Disease test. I have gone this whole time thinking they tested me for it. If that's the root of my problems I will be upset because I've had to quit the best paying job I've ever had due to my health condition and can no longer work full time. I'm moving to the Detroit area in a couple of months and I'm so thankful to be leaving this office. I have had such bad luck with doctors in Kalamazoo.
  October 25, 2017

  by Clara Weirauch
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  Just not pleased with the service here. I have been in three different times for lung problems and they didnt conduct any tests. They just listened to my lungs and sent me on my way with antibotics. It just keeps getting worse and they asked me to come in for xrays and when I got there, they didn't even give me the xrays I was orginally coming in for. They always rush me out of the office, and it takes months to get an appointment set up. just NOT PLEASED
  September 12, 2017

  by taylor hodge
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  I love my doctor and his team I was broken into pieces when I got here emotionally and physically and my doctor has worked with me step-by-step has stood up for me and I know he cares sometimes when I leave the doctors office I can see the tears in his eyes because he can feel my pain not just my physical play but my motional pain I don't think you'll ever find a doctor that is 100% golden but if you find one that cares the rest will follow loving Dr. Houchen and his team
  July 27, 2017

  by Tavy and jasmin Videos

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About Bronson Family Medicine - The Groves in Kalamazoo